Your Rights

We observe your rights under the Human Rights Act 1998, the Access to Health Records Act 1990 and the Data Protection Act 1998, and believe that you and all patients within our care have the right:

  • to seek advice regarding any concerns or queries you may have
  • to be given clear and full explanations of any proposed treatment before deciding whether to consent
  • to seek a second opinion on your diagnosis and/or treatment by asking your GP for a second referral (our staff can provide a list of consultants who practice at Midland Eye, if required)
  • to have access to your own health records
  • to be assured that all entries within the health record are confidential
  • to raise suggestions and complaints about any aspect of the service you feel does not meet our high standards
  • to request any facilities not available which we will do our best to provide for you
  • to be assured your privacy and dignity are maintained.
The privacy policy notice for patients of MEC can be found here