Midlands Eye Care has resumed clinical services to patients.
The health and safety of our patients has always been our priority, and we have now put in place some new measures to protect the health of our patients and staff to prevent the spread of Covid-19.
To protect patients and staff from Covid-19, we have introduced screening for all patients attending our clinics. Patients are contacted by telephone prior to their appointment and are asked about any symptoms related to Covid-19. We check the temperature of all patients when they enter the premises.
The entrance to our clinic is through a street-facing courtyard. Street parking and car parks are close by and you will be contacted when the doctor or technician is ready to see you. At present only two patients are in the clinic at any one time. We have two waiting areas, one for the consulting and laser rooms and the other for the room where diagnostic tests are undertaken and can therefore maintain safe social distancing. A relative or carer can accompany a patient if needed.
Maintaining good hand hygiene is essential to reduce the transmission of infection in health care settings. All patients, staff and visitors must use the hand sanitiser we provide or wash their hands as they enter the clinic and must re-sanitise their hands as needed whilst in the clinic.
We provide you with a disposable surgical face mask that you must wear for the duration of the visit. Please remember to keep your hands away from the eyes, mouth and nose.
All clinical staff and receptionists wear surgical masks and disposable gloves and aprons. Clinical staff who come within 1 metre of patients also wear goggles.
We do not provide any refreshments or magazines so please bring whatever you need with you.
Be assured that our clinic is cleaned professionally in line with government guidance to prevent the spread of Covid-19. All patient rooms are thoroughly cleaned each day and between patients.